Comments on: Writing an Inbound Email Service for Salesforce.com

By: Jeff Douglas

Jeff Douglas — Sat, 24 Sep 2011 12:15:47 +0000

@Kelvin, check out the Salesforce Help in the upper right of your org. There is alot of sample code. Also check out http://developer.force.com/cookbook for some sample code.

By: Jeff Douglas

Jeff Douglas — Sat, 24 Sep 2011 12:01:31 +0000

Matthew, I would look into using regex to find the field in the email. It’s a painful operation unfortunately.

By: Matthew DeMaria

Matthew DeMaria — Mon, 19 Sep 2011 00:57:54 +0000

Jeff, I am trying to do a similar thing to Vineeth, I am sending an auto email to a Shipping Carrier for a quote on an existing opportunity, where they respond back quoting me a price with their quote id. He will use the opp id as his reference back, of course once i figure out how to parse out the email subject I will just put in subject line, the ex. is,

Opportunity Id:
PriceQuote (custom field inside opportunity):
ABFQuoteId (custom field inside opportunity):

I tried and tried and can’t seem to figure out how to do it?

Thanks for the help in advance.

By: Walter Brame

Walter Brame — Fri, 02 Sep 2011 17:06:15 +0000

Hi Jeff,

Do you know why the ‘single email message’ ‘reply-to’ is not working when I specify an ‘email service’ address?

I’m trying to complete an email service to handle an approval process requests. Everything is working fine if I manually put the email service address in the ‘to’ box of my email. I cant figure out why the email service address is not showing up in my ‘to’ box automatically when i click ‘reply’ to the email and the single email message reply-to was set to the email service address.

I also tried to setup the email service address as an organizational wide email address so I can just send from the email service address and hopefully force the correct reply-to. However the verification email sent when you setup an Org Wide email is not coming through. I do not understand this either as I have setup an inbound email class for the address to create a task for my user. So I could receive and click on the verification link. No email comes through.

Thanks in advance for any advise.

By: Kelvin

Kelvin — Fri, 26 Aug 2011 01:23:50 +0000

Jeff,

I’m new (brand new) to writing Apex code. I have a need to use the email services you refer to here in this blog. What should I do to get started for the very first time.

By: Vineeth

Vineeth — Wed, 03 Aug 2011 04:33:46 +0000

Hi Jeff, That worked fine. thanks.

If I send an email with the following email body:

Name: George
Status: New
Priority: High

I would like to populate the fields, Name(Text), Status(Picklist) and Priority(CheckBox) on the object. Is there any way to accomplish this ?

By: Jeff Douglas

Jeff Douglas — Thu, 21 Jul 2011 10:27:10 +0000

@Vineeth, take a look at the attached test class and they should give you the info you need.

By: Vineeth

Vineeth — Thu, 21 Jul 2011 07:51:54 +0000

Hi Jeff,
Excellent post and really helpful.

If I had to send an email to test the above Email service, what will be the subject and content of the body in my email.
Does it have to be in a specific format, for the contact to be created ?

By: ApexApplication: My Pen Pal - Kevin Bromer

ApexApplication: My Pen Pal - Kevin Bromer — Fri, 11 Mar 2011 21:36:35 +0000

[...] to the email address associated with our Email Service. (More info on this can be found here, here, here and here.) When our email service receives a valid Apex Application email, it call the [...]

By: Mayank

Mayank — Mon, 28 Feb 2011 15:39:06 +0000

Thanks for sharing…